Need support with your COVID-19 test?

We’re here to help!

• For general questions about COVID-19 testing, please see our Frequently Asked Questions
• For questions specific to San Diego County, please see our San Diego Frequently Asked Questions

For all other questions, please feel free to reach out to our Customer Support Team

• Email: support@helix.com
• Phone: (844) 430-0468

Please note: Our call center supporting COVID-19 testing is open Monday through Friday, 6:00 a.m. PT to 6:00 p.m. PT; Saturday and Sunday inquiries will be answered within 24 hours.